Delivery times depend on the destination country and the chosen shipping method. On average, shipping takes at least 2 weeks. Delays may occur due to postal service operations.

We ship orders within 5 days after payment. Once your order is shipped, you will receive a tracking number to monitor its status.

We accept returns only in cases of manufacturing defects or mistakes on our part. If you experience an issue with your order, please contact us within 5 days of receiving the item. Returns or exchanges are possible after defect confirmation. Return shipping costs are discussed individually.

If you’re looking to create beads or other items with your own unique design, we can produce a batch of 10 or more pieces based on your sketches.

We can create unique, one-of-a-kind items. Pricing is determined individually. Just reach out to us via the contact form, and we’ll discuss the details.